Refund Policy
Thank you for your interest in Listen Designer’s digital products! We strive to provide high-quality products and want you to be satisfied with your purchase. This policy outlines the conditions under which you can receive a refund.
1. Refund Eligibility
Due to the nature of digital products, refunds are generally not available once a product has been downloaded or accessed. However, we may consider offering refunds in the following situations:
- Product Not As Described: If the product you receive is not as described on our website, we will be happy to issue a full refund.
- Technical Issues: If you experience technical problems that prevent you from using the product as intended, we will do our best to resolve the issue. If the problem cannot be resolved, we may offer a full or partial refund.
- Accidental Purchase: If you accidentally purchase a product, we may offer a refund at our discretion.
2. Non-Refundable Products
- Downloaded Products: Once a digital product has been downloaded, we cannot offer a refund.
- Streamed Content: Once you have begun streaming content, we cannot offer a refund.
3. Refund Request Process
- To request a refund, please contact us at listendesigner@gmail.com, or support@listendesigner.com with your order number and reason for return.
- We will review your request and respond to you within 4 business days.
4. Additional Information
- We reserve the right to make exceptions to this policy on a case-by-case basis.
- This policy does not apply to any third-party products or services offered on our website.
By purchasing a digital product from Listen Designer, you agree to this Refund Policy.